Average Reviews:
(More customer reviews)Looks nice but ... a carton of milk on the top shelf and a 2L coke on the door had chunks of ice within a day. I raised the temp setting to 39, then 40 degrees and waited 48 hours, same problem. I called LG Customer Service, I was told that was to be expected since cold air vents were located in those places. Their solution is to put my milk on a lower shelf. I called back and talked to a different rep, identical response. Neither rep would connect me to a supervisor. Although the 2nd rep did offer to schedule a service call, it would be at my expense since they consider that to be normal.
LG customer service was so bad. I felt like their purpose was not to help, but rather to get me off the phone. Both reps gave such similar responses, it seemed as if they were reading from a script.
I finally did got the refrigerator repaired, but only after I filed a dispute with my credit card company. At this price point, it shouldn't be this frustrating to get service.
Click Here to see more reviews about: LG Kitchen Series : LFX21980ST 20.5 cu. ft. Counter-Depth French Door Refrigerator
LG Electronics pursues its 21st century vision of becoming a true global digital leader who can make its customers worldwide happy through its innovative digital products and services. LG Electronics set its mid- and long-term vision anew to rank among the top 3 electronics, information, and telecommunication firms in the world by 2010. As such, they embrace the philosophy of Great Company, Great People, whereby only great people can create a great company, and pursue two growth strategies involving fast innovation and fast growth. Likewise, they seek to secure three core capabilities: product leadership, market leadership, and people-centered leadership. 20.5 Cu.Ft. Total Capacity Auto Close Door A hydraulic hinge system that automatically closes the refrigerator doors once they reach a 40 degree angle. This great feature provides you with peace-of-mind knowing that the doors will always close and your food will not spoil. Tallest Dispenser LG has the TALLEST water dispenser. With an 11.8 clearance for water and 7.7 for dispensing ice, you can fill anything - water glass, pint or pitcher. Intelligent Control Center The white LCD screen displays temperature settings and status of the freezer and fresh food section as well as a filter change indicator. Additionally, this display has stainless steel control pads with perimeter illumination. SpacePlus Ice System Provides more usable space in the fresh food compartment so you can fit more items. Interior Styling Their NuView power LED lighting gracefully illuminates the inside of the refrigerator while highlighting the premium stainless steel trim shelves. Tilt-A-Drawer Freezer The freezer drawer tilts out giving you easy access to the premium pull out freezer drawer, making access easier than ever before.
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